Shipping Policy

  • Outlet Store orders can only be delivered to a home or business address within South Africa. We do not deliver to post office boxes.
  • Outlet Store offers a standard shipping rate of R70.00 to any destination within South Africa, irrespective of parcel size.
  • Outlet Store offers free delivery on orders over R1000.00 to any destination within South Africa, irrespective of parcel size.
  • Delivery lead-times are based on economy service, which is approximately 5-7 working days. Delivery to outlying areas may exceed this. We cannot confirm the exact date and time of delivery, however, you can track your order online.
  • Outlet Store’s courier partners will attempt delivery 3 times. If the third delivery attempt is unsuccessful your order will be returned, cancelled and store credit will be passed against your account.
  • If Outlet Store’s courier partners are unable to deliver to the specified location, we will contact you using the contact details provided to request a different delivery address.
  • Outlet Store cannot be held liable for any losses, liabilities, or damages due to late delivery of orders.
  • Outletstore reserves the right to change our shipping policy, including shipping fees and delivery lead times, at our discretion.