FREQUENTLY ASKED QUESTIONS
We offer a standard shipping rate of R99.00 for local and main centre deliveries and R120.00 for outlying (regional) areas within South Africa, irrespective of parcel size.
We cannot make changes to orders. However, if your order is not yet staged for courier collection, we can credit the order in full and send you store credit to the value of the order. You can then to place a new order with the relevant changes and use the store credit issued as payment towards the new order.
To ensure your query is directed to the correct department leave us a message on our Contact Us page and ensure to include a subject.
You can also find topic specific contact forms in the FAQ’s and useful links section
By providing information upfront via the online form we are able to assist you more efficiently.
We are purely an online store with our distribution warehouse based in Johannesburg.